MuraliVariyam

What’s the ROI of a Diagnosis? You’re Asking the Wrong Question

1 Comment / Diagnosis Before Prescription /

What’s the ROI of a Diagnosis? You’re Asking the Wrong Question Ask a Kerala IT CEO what he’ll get out of an organisational diagnosis, and there’s a good chance the first question back is about ROI. It’s a fair question to want answered. It’s also the wrong one to lead with — like asking what

What’s the ROI of a Diagnosis? You’re Asking the Wrong Question Read More »

AI billing trap graphic — stop selling hours

AI Is Shrinking Your Billable Hours. Here’s What to Sell Instead

1 Comment / The Convergence Thesis /

AI Is Shrinking Your Billable Hours. Here’s What to Sell Instead. Every hour AI saves your delivery team is, eventually, an hour a client stops paying for. If your firm still prices its work by the hour, AI is not quietly helping your margins — it is quietly shrinking the number you bill against. This

AI Is Shrinking Your Billable Hours. Here’s What to Sell Instead Read More »

Scroll to Top